Products can be returned only if they are unused, undamaged, and in their original packaging. Certain items such as perishable goods, personal care products, or sale items may not be eligible for return.
Returns must be initiated within the specified return window after delivery. Requests made after the allowed period will not be accepted.
To initiate a return, contact our support team with order details. Once approved, you will receive instructions for returning the product.
Refunds are processed only after the returned product is inspected and verified. If approved, the refund will be issued to the original payment method.
Certain products such as discounted items, gift cards, and perishable goods are not eligible for refunds.
Shipping charges are non-refundable unless the return is due to our error, such as receiving a wrong or defective item.
If you receive a damaged or incorrect product, please contact us immediately with proof. We will arrange a replacement or refund after verification.
Approved refunds are usually processed within a few business days, depending on your payment provider or bank.
Orders can only be canceled before they are shipped. Once dispatched, cancellation requests may not be accepted.